We go our ROI on IT support in month one!

 

Thanks to their IT expertise, we have avoided down time which means we are able to service our clients’ needs. Advantec Solutions saves us money, period. We have done the math. With eight attorneys and our support staff, an hour of downtime–let alone a day–would be costly. My team requires uptime and cannot worry as to how to fix some computer glitch or issue. Advantec is a click away!

 

We appreciate the patience exhibited by Nate and his team with us non-techies. They don’t talk “geek speak” but in a way we can understand what’s going on or what needs to be resolved. Also, they anticipate potential problems or bottlenecks that could slow us down and advise us how to best proceed. If another business (law firm or otherwise) were to ask me for a recommendation for IT support, I will not hesitate to say, “Sign up with Advantec.” I wish we had found them a lot sooner as no other firm can hold a candle to their service, support, and good business sense.

Moving from our previous IT group was the best decision we’ve made. You can actually talk to someone on the phone!

 

Being a medical facility and the nature of our business, most of our information is time sensitive. We cannot afford to have lots of downtime or issues arise. We feel confident that Advantec is always looking out for us and taking every precaution, keeping us up-to-date and helping us continue to be successful in what we do. Everything Advantec does for us revolves around customer service. They take care of the big issues as well as the small things, they are always right there to help jump on the issue, get it resolved and get us back up and running. You can actually talk to someone on the phone if needed without dealing with an automated system. Or we can send an email message to support, and they jump on the issues and keep you updated. They know how to take care of their clients! Not to mention helping us improve our equipment, software, etc… Work with the best in the industry! If you have IT needs, Advantec handles things in a prompt & professional way...every time all the time. Moving from our previous IT group was the best decision we’ve made with our technology needs. 

I wish we had switched to advantec much earlier…If I could sum up Advantec in one word, reliability.

 

Advantec Solutions is very good about responding quickly to our IT needs. Their customer service is impeccable. This is something that the IT company we worked with in the past was missing. I wish we had switched to Advantec much earlier than we did. Trying to get issues resolved with the previous IT company took time away from the mission of our agency.

We get great service!

 

Advantec is instrumental in servicing our company no matter the issues may be. They are very good at explaining in great detail the process involved and how to get our technical issues resolved. Advantec is an asset to our company, we are totally unafraid to recommend Advantec to any company for their IT firm. We get Great Service!

Still cost effective after 10 years and they help us save time and money.

 

We are on a service program and It has been really cost effective. Advantec’s staff goes above and beyond to provide us with service. We have been with Advantec for more than 10 years. IT is changing every minute and their staff is knowledgeable and keeps up with all the changing opportunities we might be able to incorporate to save us time and money. Their customer service is great and pricing is very reasonable.

We don't have to worry about anything anymore! When we call for help, someone is there.

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If our issue doesn't have an easy solution, they're happy to take the time to find a resolution. The quick response and not being treated less than because we can't speak 'computerese' is why we chose to work with Advantec. Choose Advantec Solutions! You won't regret it!