SERVICE TEAM
Maintaining a thriving business necessitates unwavering dedication and meticulous attention to detail. Our IT technicians ensure that every support ticket receives the utmost care and prompt resolution, enabling you and your team to concentrate on your core competencies.
Comprehensive Knowledge Base
In high-tech operational environments, a proficient response team and expeditious issue resolution are imperative. Our proficient support team is adept at managing even the most intricate IT environments, ensuring swift resolution of support tickets.
Sustaining Operational Efficiency
Whenever your team requires assistance, our service team is at your disposal, 24/7/365. Our dedicated team members possess an in-depth understanding of your business, guaranteeing that they can swiftly address your concerns and facilitate your swift return to full operational capacity.
Cost Containment
We diligently strive to expedite issue resolution, safeguarding your peak productivity levels and preempting the costly, detrimental downtime that can negatively impact your financial performance.
Enhancing Employee Satisfaction and Retention
Our services are crafted to alleviate the burden on your workforce. By assuring them that issues will be promptly addressed, we enable your employees to trust in your commitment to equipping them with the necessary tools to excel in their roles.
We definitely made the right decision to go with Advantec!
Our first ticket was a resounding success and something we have been trying to solve for months now. … He was polite, knowledgeable, and courteous!
Moving from our previous IT group was the best decision we've made. You can actually talk to someone on the phone!
If you have IT needs, Advantec handles things in a prompt & professional way... every time, all the time.
Mickey MurdockAdministrator, Tulsa Fertility CenterWe got our ROI on IT support in month one!
Advantec Solutions saves us money, period. We have done the math.
Gary L. Giessmann, J.D.Partner, Nash, Cohenour & Giessmann P.C.I wish we had switched to Advantec much earlier...
If I could sum up Advantec in one word, "Reliability". … Their customer service is impeccable.
Melinda PointsExecutive Director, Oklahoma AmericorpsWhen we call for help, someone is there to respond quickly.
The quick response and not being treated less than because we can't speak 'computerese' is why we chose to work with Advantec.
Bryce ThompsonOwner, Cord ConstructionStill cost effective after 10 years, and they help us save time and money.
Advantec's staff goes above and beyond to provide us with service.
Michelle HoneManager/COO, Mid-Continent Geological LibraryWe get great service!
They are very good at explaining in great detail the process involved and how to get our technical issues resolved.
Anne YoungOffice Administrator, Allfaith HomecareTry them out once... you'll find they are worth every single penny!
The peace of mind alone is worth every penny. … I constantly tell people they don't charge me enough.
Advantec is fast with the task!
We have a long history with Advantec, they always answer the phone and fix the problem on the spot!
Response time is remarkable! I have more time to focus on my business.
I love how personable Advantec is - being a local firm, I actually have an IT firm that knows me and my business.
It's like having an IT person in the office... we totally trust Advantec Solutions.
Advantec Solutions responds to our needs quickly - it's like we have our own IT person in the office.
Their response times are great!
We call Advantec the minute there is a problem and they remote in and fix it. We have been with Advantec for 9 years.
Advantec Solutions has been amazing for our company! A real person answered the phone right away and they helped us and got us onboarded and running again in less 24 hours. We have appreciated their help and expertise so much!
They are fast, easy to work with, and always go above and beyond to solve our IT issues courteously and professionally.
…had spent a week trying to work with the software company … Sheena at Advantec Solutions resolved the issue within 30 minutes.
They are very quick and efficient to respond to issues that pop up from time to time.
They have helped us implement an entirely new phone system and Devin has been instrumental in getting two new office spaces connected to our network.
They are not your average IT company. Not only do they know their stuff, but their consultants are personable and easy to talk to.
I was having a long standing tech issue for a couple years … Advantec Solutions came on board and resolved it the same day!
As a small business owner, I now don’t have to worry about any IT issues. It is such a comfort knowing we have Advantec working for us.
They are responsive, knowledgeable, and quick to resolve any issues that arise, ensuring our systems run smoothly. The level of customer service they provide is exceptional.
Unlike other IT companies, they blend expertise with genuine, personable consultants. … As a small business, we no longer worry about IT issues thanks to Advantec's reliable service.
No long waits on the phone with them. They're very professional people that provide great customer service, which is rare these days.
Amazing team that takes the time to understand their clients' needs and find tailored solutions for complex problems. People-centric staff who carry out their work with kindness and empathy. Could not recommend more highly!
Advantec Solutions is great to work with. They are quick to respond when we have any issue that comes up and all their techs are knowledgeable, friendly and professional. I highly recommend them.
Advantec Solutions are very professional people. They have great communication and very knowledgable and friendly. I plan on using them again and highly recommend this team!
Knowledgeable and always ready to help. They mean it when they say Stress Free IT. Their staff is some of the best around and would recommend them to anyone looking to outsource their IT to the experts!
They do an excellent job breaking down complex cybersecurity risks into clear, practical insights that businesses can understand and act on.
These guys really know what they are doing. If you are looking for a company to trust, this is the one.
Nate went above and beyond answering my questions even though I am just a small outfit. His level of knowledge and professionalism was impressive. He made me feel confident I was making the right decision switching to his company.
Customer service is quick, kind and knowledgeable. You reach out to them with a problem and they quickly resolve it. While doing this, they speak to you kindly and personably to make the overall experience a good one.
Their employees are courteous, efficient, and professional. They go out of their way to make sure the problem is resolved.
I trust James and his exceptionally knowledgeable staff at Advantec Solutions with my new company’s IT. He’s saved my bacon many times through the years with his computer skills. So fast and reliable! Things are running smooth and secure.
She was professional but friendly and continued to work on my problem even though I had to leave. I came to work to find she had fixed the issues I had been having.
Sheena is ALWAYS so great to work with! She is VERY patient, and always willing to help in any way she can.
Best IT management company in OKC and beyond - great service as always!! Nathan, Devin, and Julia run the service perfectly!
Working with Sheena was a pleasure. She was very efficient and worked quickly to get my Office suite setup on my new laptop. Whenever I have any IT needs, I know who to call!
Advantec Solutions is incredibly responsive and easy to work with. Fast support and great communication make a huge difference. Highly recommend!
Yiel has been super friendly, helpful, and easy to work with. He’s quick to respond and actually take the time to explain things instead of making everything confusing.