100 % Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Advantec Solutions has been around since 1995, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
IT providers and technicians are not known for their soft skills. Though many are quite capable, most have difficulty explaining what they do and what needs to be done in simple terms that anyone can understand. As a result, many business professionals hesitate to access the services they genuinely need. If leadership doesn’t understand the value proposition, they may hesitate to act, leading to vulnerability, missed opportunities, and stalled business growth.
From the start, Advantec has endeavored to change the status quo. We know that no matter how advanced technology becomes, people are and have always been, remarkably more important than the devices that serve them. Our model combines exceptional people, proven processes, and highly specialized technological know-how to deliver IT solutions tailored to each organization’s unique needs. We take the time to get to know the business and its people and understand the unique concerns of the broader industry. Finally, each account has a dedicated point of contact to ensure consistency and peace of mind.
Making Sense of Business IT Since 1995
Advantec Solutions has been providing personable, professional IT solutions since 1995. Our customers rely on us for knowledge, expertise, and our unique ability to simplify complex services to ensure they have exactly what they need to grow.
Since the earliest days of IT, businesses have always needed competent, friendly, and genuinely helpful IT solutions providers. And though there are literally thousands of capable technicians and companies to choose from, finding the right one can be a challenge. As technology continues to advance at breakneck speeds, business needs have grown. Companies today have more complex concerns. Choosing the right software, hardware, and third-party solutions is just the tip of the iceberg. Cloud infrastructure, compliance, and data security are critical concerns, but so few organizations—especially small businesses and SMBs—have dedicated IT staff that can manage everything all the time.
Here are the reasons you can depend on Advantec Solutions to keep you and your business up and running:
See what other business owners are saying about us.